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Shipping & Returns


1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are available in the US and Canada.

3. Delivery Time

 Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

We make every effort to fulfill your order within [7] business days of the date of your order. Time in transit will depend on location. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are based on the your order and the location of the delivery. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Certain items may qualify for free shipping. 

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

In certain situations where an item needs to be returned, you may need to ship the item back. The delivery address is as follows:

Shazzu
PO Box 26086 Broadway PO
Toronto, ON M4P 0A8

5. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at info@trigtent.com